Who we are

    Lean With Plants is a plant-based weight-loss coaching program for women. When this policy says "we," "us," or "our," it means Lean With Plants. You can reach us any time at info@chelseamae.com.

    Information we collect

    We only collect what we need to serve you well. That typically includes:

    • Contact details you give us: first name, last name, email address, phone number, and country.
    • Application and registration answers: responses to questions on our apply, registration, and booking forms (for example, your goals or current situation).
    • Booking and event data: appointment times you select and events you register for.
    • Marketing attribution: the page you landed on, the page that referred you, and standard advertising parameters such as UTM tags, click IDs (including Facebook fbclid), and a first-party client identifier stored in your browser.
    • Device and usage data: IP address, browser type, and basic interaction data collected through cookies and similar technologies.

    We do not knowingly collect information from children. Our program is for adult women, and our site is not directed to anyone under 18.

    How we use your information

    • To respond to applications, deliver coaching, and schedule and confirm calls.
    • To send masterclass access, event reminders, and program communications you signed up for.
    • To send marketing emails and SMS about Lean With Plants. You can opt out any time (see "Your choices" below).
    • To measure and improve our marketing, including reporting on which ads, pages, and campaigns are working.
    • To keep our site secure and prevent abuse.

    SMS and email messaging

    If you provide your phone number, you consent to receive marketing and appointment text messages from Lean With Plants. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe or HELP for help. You can unsubscribe from marketing emails at any time using the link in the footer of any email.

    Cookies, pixels, and analytics

    We use cookies and similar technologies to keep the site working, remember your preferences, and measure performance. We also use advertising and analytics tools, including the Meta (Facebook) Pixel, to understand which ads bring people to our site and to show relevant ads on other platforms. Where required, these tools use hashed information (such as email or phone) to improve match quality.

    You can control cookies through your browser settings and opt out of personalized advertising through your Meta ad preferences and your device's ad settings.

    Who we share information with

    We do not sell your personal information. We share it only with service providers who help us run the business, under contracts that require them to protect it. Those include:

    • Our CRM and scheduling platform (GoHighLevel) for contact, booking, and messaging.
    • Our hosting and database provider (Lovable Cloud) for storing site and lead data.
    • Email, SMS, and calendar delivery providers used by those platforms.
    • Advertising and analytics platforms such as Meta and Google.

    We may also disclose information if required by law, to protect our rights, or in connection with a business transfer.

    How long we keep it

    We keep your information for as long as needed to provide our services and for legitimate business or legal purposes. When we no longer need it, we delete or anonymize it.

    Your choices and rights

    Depending on where you live, you may have the right to:

    • Request a copy of the personal information we hold about you.
    • Ask us to correct or delete it.
    • Opt out of marketing emails and text messages.
    • Opt out of certain advertising cookies.

    To make a request, email us at info@chelseamae.com. We may need to verify your identity before we act on your request.

    Security

    We use reasonable administrative and technical safeguards to protect your information. No system is perfectly secure, but we work to keep your data safe and only give access to people who need it to help you.

    International visitors

    Lean With Plants operates from the United States. If you visit us from another country, your information will be processed in the United States and other countries where our providers operate.

    Changes to this policy

    We may update this policy from time to time. When we do, we will change the "Last updated" date at the top of the page. If the changes are significant, we will let you know through the site or by email.

    Contact us

    Questions about this policy or your information? Email us at info@chelseamae.com.